Your weekly fix of mobile, tech & telecom news
UK mobile networks are advertising eye-catching trade-in values to entice upgrades, then slashing offers at the last minute. We expose the tactics being used to devalue your old phone and reveal where you can get genuine returns.
While EE, Vodafone, and Three quietly reintroduced European roaming charges, smaller networks are still offering unlimited EU usage as standard. We reveal which MVNOs provide the best post-Brexit travel deals.
Cracked screens and water damage don't automatically void your consumer rights. The Consumer Rights Act 2015 offers protections that manufacturers routinely ignore – here's how to fight back.
John Lewis, Currys, and Amazon have quietly launched certified refurbished smartphone programmes, marking a seismic shift in how Britain's biggest retailers view the second-hand market. But are their warranties worth the premium prices?
Your phone proudly displays "5G" but that YouTube video still won't load on the 7:42 to London. We investigated why Britain's mobile networks are showing full signal strength while delivering dial-up speeds during rush hour.
The days of being trapped by your mobile provider are officially over, but some networks are still playing dirty tricks. We tested the new switching rules to see which operators are genuinely making it easy to leave.
Apple Pay and Google Wallet promised seamless payments, but a growing number of UK retailers are finding creative ways to penalise digital wallet users. We investigate the legal loopholes letting merchants charge extra for phone payments.
Wi-Fi calling fixes poor signal, but at what privacy cost? We decode exactly what data EE, O2, Vodafone, and Three collect when your calls route through your home broadband—and whether you should be concerned.
Millions of UK households continue paying for landlines they haven't touched in years, trapped in bundles that telecoms providers refuse to let die. With the 2025 PSTN switch-off looming, we investigate how to finally cut this costly cord.
Apple Pay and Google Pay dominate British high streets, but are they actually safer than your plastic? We investigate the real security differences and what happens when things go wrong.
Traditional voicemail has become a digital wasteland of scams and hidden charges across UK networks. Most Brits ignore it completely, making it the perfect target for premium-rate fraud.
Millions of Brits struggle with poor indoor signal while their phones already have the solution buried in settings. Wi-Fi calling could solve reception problems instantly, but networks prefer selling expensive boosters instead.
From 'Essential' to 'Ultimate', mobile networks are masters of disguising identical services with fancy names. We reveal how meaningless tier branding is costing British consumers hundreds annually.
Convinced your phone is getting slower with age? New benchmark data reveals the uncomfortable truth about planned obsolescence and why that 2021 flagship might outperform today's mid-range options.
With government pressure mounting on encryption, choosing the right messaging app has never been more critical. We compare WhatsApp, iMessage, and Signal to see which truly protects British users' conversations.
Physical SIM cards are vanishing faster than you might think, with major manufacturers already ditching the humble plastic chip. But what does this mean for British mobile users who've grown accustomed to popping their SIM into any unlocked phone?
With unlimited 5G data plans now starting under £20 monthly, millions of Brits are questioning whether they need fixed-line broadband at all. We put mobile-only internet to the ultimate test across a typical British household.
British consumers are upgrading their smartphones every 24 months on average, despite handsets lasting 5+ years. We investigate the sales psychology and marketing tricks pushing unnecessary upgrades that cost families hundreds annually whilst creating mountains of electronic waste.
Despite regulatory crackdowns, premium rate SMS subscriptions continue to drain millions from unsuspecting UK consumers through misleading mobile adverts and dubious consent mechanisms. Here's how to spot, stop, and reclaim these phantom charges.
From pushy sales tactics to claim rejection rates that would make a casino blush, we investigate whether mobile phone insurance actually protects consumers or just network profits. The results might surprise you.