Your weekly fix of mobile, tech & telecom news
Apple's own refurbished store offers like-new iPhones at substantial discounts, but how does it stack up against third-party alternatives? We investigate whether certified pre-owned devices represent genuine value or clever marketing in disguise.
From pushy sales tactics to claim rejection rates that would make a casino blush, we investigate whether mobile phone insurance actually protects consumers or just network profits. The results might surprise you.
Despite regulatory crackdowns, premium rate SMS subscriptions continue to drain millions from unsuspecting UK consumers through misleading mobile adverts and dubious consent mechanisms. Here's how to spot, stop, and reclaim these phantom charges.
A major three-day transportation technology conference in San Antonio is set to showcase innovations that could reshape how UK mobile networks approach connected vehicle infrastructure. The event highlights the growing convergence between telecommunications and transport sectors.
With casino-style gaming apps flooding UK app stores, consumers need to understand the warning signs of predatory monetisation. We explore how to identify problematic features and protect yourself from excessive spending.
Dodgy casino apps promising free spins are flooding UK app stores, targeting mobile users with sophisticated scams. Phone Week investigates how these apps bypass security measures and what you can do to protect yourself.
Understanding APR could save you hundreds on your next mobile contract. We break down what APR means, why UK networks use it, and how to spot the real cost of that shiny new handset deal.
Samsung finds itself embroiled in a significant patent dispute that could impact its Galaxy smartphone lineup. The legal challenge highlights the complex web of intellectual property rights that govern modern mobile technology.
Millions of UK smartphone users are unknowingly shortening their device lifespans by up to 18 months through overnight charging habits. We investigate the real science behind battery degradation and what it's actually costing British consumers.
Millions of UK consumers are paying hefty premiums for 5G contracts that rarely deliver true 5G speeds. Our investigation reveals the shocking reality behind network promises and what you're actually getting for your money.
Think that coverage map showing solid signal in your area is telling you the truth? Think again. We investigate how UK mobile networks are painting a rosier picture than reality delivers, leaving millions of Brits stuck with dodgy connections they never signed up for.
Despite paying premium prices for 4G and 5G services, millions of UK commuters face daily digital blackouts on their journey to work. An investigation reveals the stark reality behind network coverage promises and what's being done to fix Britain's underground connectivity crisis.
Millions of Brits wake up to find their phones mysteriously different after overnight updates they never knowingly approved. From vanishing features to sluggish performance, these automatic changes are reshaping our devices without proper consent.
British smartphone users are unknowingly haemorrhaging over £600 annually through forgotten app subscriptions and sneaky auto-renewals. We dive deep into the subscription economy that's quietly draining your bank account, one 99p monthly charge at a time.
From Back Market to network trade-ins, the UK's refurbished phone market is booming as savvy consumers discover quality devices at fraction prices. We examine what's driving this shift and whether second-hand is the smart choice for your next upgrade.
UK mobile networks are charging loyal customers hundreds more per year than new sign-ups for identical services. Our investigation reveals the shocking price gaps and how to fight back against the loyalty penalty.
Ofcom promised text-to-switch would make changing networks effortless, yet British consumers still face deliberate roadblocks when trying to leave. From mysterious delays to aggressive retention tactics, we expose the tricks keeping you locked in.
That familiar quartet of bars at the top of your screen might be fibbing about your actual connection quality. We dive into why signal strength indicators are misleading UK mobile users and what you can do about it.
Three years after Brexit ended free EU roaming, UK networks are making a fortune from confused holidaymakers. We reveal which operators are the worst offenders and how to dodge their sneaky charges.
Brexit promised freedom, but for mobile users it's meant a return to eye-watering roaming charges. We've crunched the numbers on what Britain's major networks are charging for European holidays, and the results might surprise you.