Your weekly fix of mobile, tech & telecom news
Ofcom promised text-to-switch would make changing networks effortless, yet British consumers still face deliberate roadblocks when trying to leave. From mysterious delays to aggressive retention tactics, we expose the tricks keeping you locked in.
That familiar quartet of bars at the top of your screen might be fibbing about your actual connection quality. We dive into why signal strength indicators are misleading UK mobile users and what you can do about it.
Three years after Brexit ended free EU roaming, UK networks are making a fortune from confused holidaymakers. We reveal which operators are the worst offenders and how to dodge their sneaky charges.
Brexit promised freedom, but for mobile users it's meant a return to eye-watering roaming charges. We've crunched the numbers on what Britain's major networks are charging for European holidays, and the results might surprise you.
What started as a £30 monthly phone bill has morphed into something far more sinister. British consumers are unknowingly signing up to dozens of small recurring charges that collectively cost hundreds of pounds annually.
Britain's independent repair shops are challenging tech giants' stranglehold on device servicing, offering consumers genuine alternatives that won't break the bank. New legislation is finally giving Brits the power to fix rather than replace, potentially saving households hundreds of pounds annually.
UK mobile networks are offering trade-in values that fall drastically short of what your handset could fetch on the open market. Our investigation reveals how much money you're leaving on the table when you hand over your old device to EE, O2, or Three.
UK mobile networks are deploying increasingly sophisticated tactics to keep customers locked in, from Byzantine termination fees to deliberately confusing upgrade paths. We investigate the roadblocks and reveal how savvy consumers can still break free.
Whilst city dwellers enjoy blazing 5G speeds, thousands of UK communities remain stuck in the digital slow lane. We investigate which areas are being left behind and why the government's connectivity promises aren't reaching everyone.
With handset contracts often costing twice as much as SIM-only alternatives, we crunch the numbers on EE, Vodafone, O2, and Three's latest offerings. Our analysis reveals which approach actually saves money for different types of UK mobile users.
Millions of UK smartphone users are unwittingly carrying digital security risks in their pockets. With major manufacturers cutting support for older devices, we investigate what happens when your phone stops receiving critical security patches and why the NCSC is increasingly concerned.
Who says great smartphones need to cost a fortune? We've rounded up the absolute best budget handsets you can buy in Britain right now, all under £250 and packed with features that'll make you question why anyone spends flagship money.
Ever wondered why your supposedly unlimited data plan feels anything but? We've investigated how Britain's biggest mobile operators are quietly managing your connection speeds – and discovered some eye-opening practices that might explain your buffering woes.